Privacy Policy

Last updated: 15 October 2025

At Häcker Kitchens New Zealand, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms or request a consultation
• Subscribe to our newsletter or marketing communications
• Apply for career opportunities
• Visit our showroom and provide your details
• Engage with our services or make inquiries

This information may include your name, email address, phone number, postal address, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. We may also collect information about your browsing behavior on our site.

How We Use Your Information

We use the information we collect for various purposes, including to:

• Respond to your inquiries and provide customer service
• Process your requests for consultations, quotes, or showroom visits
• Send you marketing communications about our products and services (with your consent)
• Improve our website and optimize your user experience
• Process career applications
• Comply with legal obligations
• Protect against fraudulent or illegal activity

Disclosure of Your Information

We may share your information with:

• Service providers who assist us in operating our website and conducting our business
• Our parent company, Häcker Germany, for quality control and business purposes
• Professional advisers including lawyers, accountants, and consultants
• Government authorities when required by law

We will not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Your Privacy Rights

Under New Zealand's Privacy Act 2020, you have certain rights regarding your personal information, including the right to:

• Access the personal information we hold about you
• Request correction of any inaccurate information
• Request deletion of your personal information
• Withdraw consent for marketing communications
• Lodge a complaint with the Privacy Commissioner

To exercise any of these rights, please contact us using the information provided below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at: